Solutions Architect / Sales Support Job in Kenya sep 2012
Department: Sales
Job Title: Solutions Architect / Sales Support
Job Grade: 5
Reporting to (job title): General Manager
Overall purpose of job: Provision of solutions designs and support to sales team
Main activities/tasks:
- Maintenance of relevant suppliers / partners database and relationships
- Design of solutions meeting clients needs and conforming to internal solutions standards
- Regular collaboration with the engineering and product development team to drive the new initiatives roll out for the region.
- Active participation on RFP, RFQ and Bids
- Maintenance of pricing database with suppliers and ensuring good value for all suppliers’ propositions.
- Support the sales team on technical presentations to clients
- Liaise with respective suppliers to obtain the most competitive prices and superior quality.
- Ensuring service level agreements are in place for all new 3rd party services
- Basic project management skills will be advantageous.
Competencies / Skills Set
- Good knowledge of the outsourcing business framework
- Strong communication and interpersonal skills
- Strong presentation skills
- Strong negotiation skills
- Competence in using visio and other MS Office applications
Other features of job: May work long hours from time to time
Location of job: Kenya
Education, qualifications and special training:
- University degree in any of the following disciplines Telecommunications/Electrical/Electronic engineering/Computer Science
- CCNP certification
Experience:
- 3 years work experience in a similar position
Personality requirements:
- Strong commercial and business acumen
- Strong technical base
- Solid knowledge of the customer’s competitive landscape
- Ethical conduct
- Persuasive, negotiation skills
- 360 degrees management. Ability to lead by influencing superiors and lateral leadership to work with peers
- Ability to work in multi-cultural and multi-lingual environments
- Excellent verbal communication and creative writing skills
- Prior experience in working in international environments and workgroups
Other requirements:
- Provide a solution focused consultancy service to corporate clients,
in support of sales and pre-sales colleagues, that will entail the
analysing of complex customer requirements leading to solution design
and resulting in the provision of relevant cutting edge solutions
- Provide high level assistance and support prior to solution
implementation, during solution implementation and post solution
implementation
- Build and maintain productive relationships with specific clients, internal groups within the company, suppliers and partners
- Identify opportunities within client environments for solutions or new product development.
- Respond to customer queries as per requests (RFX)
- Conduct research on and keep abreast of ICT trends to identify new product opportunities.
- Utilise solution design experience and expertise to provide input into and create architecture for new product development
- Review and assess all existing products and services or those being
considered by VBA in terms of its applicability and impact on business
and wholesale customers
- Regularly meet with the internal parties; e.g. products and
engineering teams; as well as external parties; e.g. suppliers and
partners; in order to understand internal and external roadmaps,
technology strategies and product strategies.
Travel: As the need arises
Hours: 0800-1700 H
If interested, kindly send your CV to recruitkenya@kimberly-ryan.net
